Video Game Headquarters Springfield

Reviews Summary :

Customers generally express high satisfaction with the store’s knowledgeable and enthusiastic staff, praising their helpfulness and the welcoming atmosphere for families and regular gamers. However, there were complaints regarding the store’s exchange policy, specifically about the return of defective items, which left at least one customer feeling frustrated and misled about their options. Overall, the store is viewed positively for its community-driven approach and wide selection, though mixed experiences regarding customer service during certain transactions exist.

Prices :

Used controllers: $25-50, Vintage games: $10-100+, Booster packs: $4-6

Speciality :

Best known for its wide variety of video games and a welcoming environment for gaming enthusiasts.

Tournament Schedule :

Not specified

Best for :

Families with kids and collectors looking for vintage and retro video games.

FAQ :

Does it have vintage pokemon cards ?

Yes

Does it restock frequently ?

Not specified

Does it have japanese products ?

Not specified

Does it have good single selection ?

Not specified

What is their trade in policy ?

Store credit only

Price match ?

Not specified

Is this store beginner friendly ?

Very welcoming

Competitive scene and regular players ?

Not specified

Yes, a strong local community support

Is the staff knowledgeable in pokemon cards ?

Very helpful and knowledgeable

Pro tips :

Check for used products for better deals

Establish a store account for trade-in options and smoother returns