GameStop Rochester

Reviews Summary :

Customer reviews reflect significant dissatisfaction with the service quality at this GameStop location, particularly noting rude staff interactions and inconsistent policies related to product purchases and trade-ins. While some customers enjoyed positive experiences with knowledgeable staff who were helpful, the negative encounters seem prevalent, leading to overall disappointment about customer service. Issues with stock availability during new releases also detracted from the shopping experience.

Prices :

Booster packs: $4-6, Singles: $0.25-15, Trade-ins: competitive rates

Speciality :

Known for casual sales and trade-ins of Pokemon cards and TCG items.

Tournament Schedule :

Not specified

Best for :

Casual players and collectors

FAQ :

Does it have vintage pokemon cards ?

Yes, offers limited selections of vintage cards alongside modern releases.

Does it restock frequently ?

Not specified

Does it have japanese products ?

Not specified

Does it have good single selection ?

Limited; primarily focused on current and popular cards for trade-in.

What is their trade in policy ?

Competitive trade-in rates offered based on condition and market value.

Price match ?

No, they do not price match competitors.

Is this store beginner friendly ?

Mixed; some experienced staff are willing to help, but experiences may vary.

Competitive scene and regular players ?

Not specified; primarily casual focus with limited competitive events.

Yes, some loyal customers return despite staff issues.

Is the staff knowledgeable in pokemon cards ?

Varies; while some staff are knowledgeable, others appear to lack adequate training and customer service skills.

Pro tips :

Check social media for ongoing promotions before visiting

Be polite but persistent if you encounter unfriendly staff, as some employees offer better assistance.